Frequently Asked Questions
What is LED Light Therapy and how does it work?
LED (Light Emitting Diode) Light Therapy is a non-invasive skincare treatment that uses specific wavelengths of light to target different layers of the skin. Each color of light penetrates at varying depths to trigger natural cellular responses that stimulate repair, renewal and balance from within.
🔴 Red Light: Boosts collagen and elastin for firmer, smoother skin.
🔵 Blue Light: Kills acne-causing bacteria and reduces inflammation.
🟡 Yellow Light: Brightens dullness and evens tone.
⚫ Near-Infrared Light: Penetrates deeper to improve circulation and support skin recovery.
Together, these wavelengths work to improve texture, reduce fine lines, calm redness and restore your skin’s natural radiance without heat, pain or downtime.
What skin concerns can LED Light Therapy help with?
LED Light Therapy is suitable for all skin types and helps address a wide range of concerns by working at a cellular level to repair, balance and strengthen the skin.
✔ Fine lines and wrinkles
✔ Pigmentation and uneven skin tone
✔ Redness and inflammation
✔ Acne and breakouts
✔ Dull or tired-looking skin
✔ Sagging or loss of firmness
✔ Enlarged pores
✔ Post-treatment recovery and healing
Consistent use helps improve overall skin health, leaving your complexion smoother, clearer and more radiant over time.
How soon will I see results?
Results from LED Light Therapy are cumulative and long-lasting with consistent use. Most users begin to notice visible improvements in tone, texture and radiance within 4 to 6 weeks. With regular sessions, results such as smoother skin, reduced fine lines and a brighter complexion can last several months. To maintain your glow, ongoing treatments 2 to 3 times per week are recommended as part of your long-term skincare routine.
How long will the results last?
Results from LED Light Therapy can last several months when used consistently.
Most people notice visible improvements in their skin within 4 to 6 weeks, including smoother texture, reduced fine lines and a brighter, more even tone.
Regular sessions 2 to 3 times per week help maintain long-term results and overall skin health.
Where are you located?
Our head office is located in Adelaide, South Australia.
How much does shipping cost?
Shipping is free on all orders within Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 -10 business days, depending on your location within Australia.
Do you ship internationally?
We currently only ship within Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
Feel confident in your purchase with our 14-Day Risk-Free Guarantee. If you’re not completely satisfied, simply return the items for a refund. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How do I contact the team?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at hello@theageresetco.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. Please allow for 1-2 business days for our team to get back in touch with you.